Monday, July 30
From the Support Inbox
A real question, from a real user. Folks, I can't make this stuff up!
In our "Support" mailbox just now:
"For a couple of days, now, have been receiving junk e-mails. Rebooted on Friday before I left, and still receiving. Please assist. Thanks!"
Wow, if I had just thought of rebooting my PC to keep junk e-mails from arriving. What a great idea. I'm going to reboot every PC in the world and stop SPAM forever!
In our "Support" mailbox just now:
"For a couple of days, now, have been receiving junk e-mails. Rebooted on Friday before I left, and still receiving. Please assist. Thanks!"
Wow, if I had just thought of rebooting my PC to keep junk e-mails from arriving. What a great idea. I'm going to reboot every PC in the world and stop SPAM forever!
Labels: stupid users, work, wtf
Friday, July 27
People Continue To Be Stupid
I honestly don't know why I am amazed at people's stupidity any more, but I am for some reason.
Last Saturday I listed about 46 items on eBay, each carrying this disclaimer:
Seller's payment instructions
All items adult owned, non-smoking home.
PayPal payment is due within 3 days of auction close. Will ship next business day after payment. Shipping discount for multiple item wins, wait for me to invoice you with the shipping discount if you win multiple items in a 24 hour period.
I do not ship to Canada.
I do not take payment other than PayPal.
Within fifteen minutes of posting the listings through Turbo Lister, I get a message asking if I would take a check or money order.
Within an hour I got a request to ship to Canada.
Two days later I got an inquiry if I would combine shipping on multiple items.
Then, today I get the best message of all on one of my items:
I'm currently the high bidder on this item. I realize that you do not ship to Canada but it would really help me out if you could. If you can, I would like it sent by United States Postal Service. Please let me know if this is possible and the cost. The city would be Ottawa, province is Ontario and the postal code is K1B 4L5. Thank you for the consideration
What consideration? You stupid Hoser, I don't ship to Canada, I don't speak French, so I don't have a way to say it in any other language. So, I cancelled the idiot's bid, and added the obviously illiterate person to my Blocked Bidders list.
I think I'm just going to use PayPal to invoice the next dummy like about $250 for shipping to Canada and see what happens.
Last Saturday I listed about 46 items on eBay, each carrying this disclaimer:
Seller's payment instructions
All items adult owned, non-smoking home.
PayPal payment is due within 3 days of auction close. Will ship next business day after payment. Shipping discount for multiple item wins, wait for me to invoice you with the shipping discount if you win multiple items in a 24 hour period.
I do not ship to Canada.
I do not take payment other than PayPal.
Within fifteen minutes of posting the listings through Turbo Lister, I get a message asking if I would take a check or money order.
Within an hour I got a request to ship to Canada.
Two days later I got an inquiry if I would combine shipping on multiple items.
Then, today I get the best message of all on one of my items:
I'm currently the high bidder on this item. I realize that you do not ship to Canada but it would really help me out if you could. If you can, I would like it sent by United States Postal Service. Please let me know if this is possible and the cost. The city would be Ottawa, province is Ontario and the postal code is K1B 4L5. Thank you for the consideration
What consideration? You stupid Hoser, I don't ship to Canada, I don't speak French, so I don't have a way to say it in any other language. So, I cancelled the idiot's bid, and added the obviously illiterate person to my Blocked Bidders list.
I think I'm just going to use PayPal to invoice the next dummy like about $250 for shipping to Canada and see what happens.
Labels: Canada, eBay, stupid users
Wednesday, July 25
A Strange Four Years
I'll try to expand on this later, just wanted to note that Unruly Behavior is four years old today!
Labels: birthday
Tuesday, July 24
My XBOX 360 can blog!
Check this out, my XBOX 360 has it's own blog now! Thanks to 360 Voice, my XBOX 360 has something to say about me each and every day.
The Dren's Xbox 360 can blog
Preview!
The Dren's Xbox 360 can blog
Preview!
Labels: xbox
Sunday, July 22
Great Customer Service
The Valentine's day before we got married, I bought my wife a sliver, French posey ring that reads, A Ma Vie De Coer Entier, which translates to, My Whole Heart My Whole Life.
She loved the ring and wore it constantly. Over time it tarnished a bit, and part of the finish started flaking off. She quit wearing the ring.
I thought it was silver plated, began looking for a replacement for our anniversary this year. That brought me to Sapphire Lane. They told me if it was a genuine ring, it would not be plated, but sterling, and may just need to be refinished and polished at no charge to me but for shipping.
There were many e-mails exchanged, and even though I had not purchased the ring from the originally, they worked with me on figuring out ring size and some other information.
I ended up telling my wife what was up just before our anniversary and sending the ring to Sapphire Lane. It came back this week, and it looks brand new, and I was only out $16.00 for the round trip shipping, not the $50 for a new ring.
My wife loves how it looks now, and wears it each day again. I'll be keeping Sapphire Lane in mind next time I need jewelry for my lovely wife.
Poesy Rings, Promise Rings, Wedding Rings, Friendship Rings, Museum Reproduction
She loved the ring and wore it constantly. Over time it tarnished a bit, and part of the finish started flaking off. She quit wearing the ring.
I thought it was silver plated, began looking for a replacement for our anniversary this year. That brought me to Sapphire Lane. They told me if it was a genuine ring, it would not be plated, but sterling, and may just need to be refinished and polished at no charge to me but for shipping.
There were many e-mails exchanged, and even though I had not purchased the ring from the originally, they worked with me on figuring out ring size and some other information.
I ended up telling my wife what was up just before our anniversary and sending the ring to Sapphire Lane. It came back this week, and it looks brand new, and I was only out $16.00 for the round trip shipping, not the $50 for a new ring.
My wife loves how it looks now, and wears it each day again. I'll be keeping Sapphire Lane in mind next time I need jewelry for my lovely wife.
Poesy Rings, Promise Rings, Wedding Rings, Friendship Rings, Museum Reproduction
Friday, July 20
A new bad thing...
As if I didn't have enough ways to feed my vices, I found this on the way to work the other day at Exxon of all places. Been back for more two times since...
This is STOK (Stoke) - 40mg of caffeine goodness in a creamer sized cup to turbo charge your coffee. It says limit 2 per day on the package, so I put two in my cup each time. Stuff is great, does not change the flavor of the coffee, but it gets me plenty wired. Now I need to find someone who will sell me box of these things.
This is STOK (Stoke) - 40mg of caffeine goodness in a creamer sized cup to turbo charge your coffee. It says limit 2 per day on the package, so I put two in my cup each time. Stuff is great, does not change the flavor of the coffee, but it gets me plenty wired. Now I need to find someone who will sell me box of these things.
Labels: caffeine
Beyond Words
Got the image above this morning in our support e-mail box. User asking, "Why isn't this application working today." So we requested him to send the user name and password he was using. Then we successfully logged in with them. So, what is the way to say, "Your application is not working because you are incapable of entering your username and password correctly on a consistent basis, please don't bother us with this any more"?
Labels: password, stupid users, work
Thursday, July 12
Identity Theft
Ok, for the past several years, some bozo in Cleveland, Ohio, has been handing out and using a Google Mail address that is mine, as his. Apparently we share the same name. So, being the nice guy I am, I requested that he stop, by e-mailing some of his friends and family. It has never stopped, so I've been having fun. Returning his e-mails, telling folks to fuck off, cancelling an apartment lease, telling a bank I've never had an account with them, all in the hopes that he would stop using my e-mail address. No luck. Now I've got something new to share with the world when I get e-mails for him: HE IS AN ALCOHOLIC! See, here I have an invitation sent to him for an Alcoholics Anonynmous retreat. Great, I have a wino handing out my e-mail addres as his own.
Labels: aa, cleveland, identity theft
Tuesday, July 10
Comcast is horrible!
Ok, I think I've posted more problems with Internet Service Providers (ISPs) than anything else on this blog. So recently here in the Houston area Time Warner was taken over by Comcast.
I tried the 1-800-COMCAST # and got disconnected by them, with a message that they are too busy to talk to me right now.
Then I tried to start a Chat Session online, I started out 20 minutes ago #60 in the queue. Now I'm #45.
So I e-mailed a buddy to see if he had a local Comcast phone #, and he sent me a local # 713-341-1000.
It took a couple of tries to connect. When I did get through, I got a very rude young woman, speaking ebonics, who needed to "axe you how yo network be setup". After a little fun banter, and being told that I was "Rudely interruptin me", I figured out that I needed the Comcast DNS server IP addresses to setup DNS at my house properly on my server. Bitch woldn't tell me, and when I asked to be transferred to a higher level tech, she said "OK", then disconnected me.
So I've been disconnected at least 5 times now.
Holy shit! Time Warner could be a pain in the ass, I even fired them once when they put me without internet for 21 days. But SBC (now AT&T) DSL was much worse. However, they have been coming to my house, trying to sell me Fiber uVerse service, maybe it's time to jump ship again.
I've called again, this time to sales, told them about this problem, and that I would like to order some service that works, and some support that is not rude and hangs up on me when I ask for something reasonable.
Sales transferred me to billing. Billing transferred me to tech support. Tech support transferred me to National tech support. They can't tell me, but said it was e-mailed to my Road Runner e-mail account. Great, I've never had a Road Runner e-mail account, never bothered to set it up as I use GMail. He got me logged in, but the info is not there yet, it should show up in a couple of days.
Meanwhile, I got through to the Chat, they were no help either:
McKinley(Tue Jul 10 17:27:11 CDT 2007)>The DNS addresses are supposed to be automatically detected as we do not have the addresses to give out.
I'm also going to check when I get home and be sure I have set my server to use OPEN DNS instead of their crappy, secret COMCAST DNS Servers.
I tried the 1-800-COMCAST # and got disconnected by them, with a message that they are too busy to talk to me right now.
Then I tried to start a Chat Session online, I started out 20 minutes ago #60 in the queue. Now I'm #45.
So I e-mailed a buddy to see if he had a local Comcast phone #, and he sent me a local # 713-341-1000.
It took a couple of tries to connect. When I did get through, I got a very rude young woman, speaking ebonics, who needed to "axe you how yo network be setup". After a little fun banter, and being told that I was "Rudely interruptin me", I figured out that I needed the Comcast DNS server IP addresses to setup DNS at my house properly on my server. Bitch woldn't tell me, and when I asked to be transferred to a higher level tech, she said "OK", then disconnected me.
So I've been disconnected at least 5 times now.
Holy shit! Time Warner could be a pain in the ass, I even fired them once when they put me without internet for 21 days. But SBC (now AT&T) DSL was much worse. However, they have been coming to my house, trying to sell me Fiber uVerse service, maybe it's time to jump ship again.
I've called again, this time to sales, told them about this problem, and that I would like to order some service that works, and some support that is not rude and hangs up on me when I ask for something reasonable.
Sales transferred me to billing. Billing transferred me to tech support. Tech support transferred me to National tech support. They can't tell me, but said it was e-mailed to my Road Runner e-mail account. Great, I've never had a Road Runner e-mail account, never bothered to set it up as I use GMail. He got me logged in, but the info is not there yet, it should show up in a couple of days.
Meanwhile, I got through to the Chat, they were no help either:
McKinley(Tue Jul 10 17:27:11 CDT 2007)>The DNS addresses are supposed to be automatically detected as we do not have the addresses to give out.
I'm also going to check when I get home and be sure I have set my server to use OPEN DNS instead of their crappy, secret COMCAST DNS Servers.
Labels: bad support, comcast
Tuesday, July 3
Greed Is Good!
This is great, you see a greedy woman loose in her attempt to screw everyone else. I love this kind of video!
MyFox Dallas Patience Pays Off Big for Dallas iPhone Fan
MyFox Dallas Patience Pays Off Big for Dallas iPhone Fan
Sunday, July 1
Playing Catch Up!
Ok, it's been a few weeks now with the Alienware computer. Alienware sent me a $25 Gift Certificate from Amazon due to their failure to include the advertised IR Remote that was listed as a feature on their web site. They also changed their website, and it is no longer listed as a feature. Score one for the little guys!
Now that I've had the laptop for a while, I have to say, it is one of the nicest computers I have ever owned. The keyboard is by far the best laptop keyboard I have ever had, the only annoyance there is that the Fn and Ctrl buttons are backwards from what I am used to in the bottom left corner. This has been driving me nuts, but I think over time I'll get used to the different configuration.
I've upgraded the beast to Windows Vista Business and loaded Office 2007, both are great, but I see endless headaches when our users start upgrading next year. Time to put some real time and energy into looking at Terminal Services and Thin Client computing.
After getting the computer, I realized it was way too cool for the OEM Microsoft Mouse I was running, so I used that $25 from Amazon, plus a couple of my own bucks and got a very cool Razer Diamondback mouse in the Acid Green color. This thing is way cool, and much more sensitive that any mouse I've had in a while. I had an original Razer Boomslang 2000 DPI mouse years ago when I was addicted to Quake III, so I expected this mouse to be excellent.
Finally, last Monday morning, when I got up, my HD Tivo, model HR10-250 had tanked, said the unit was overheated and wouldn't turn on at all. I e-mailed the good folks at Weaknees and they said it was the power suppy and fan, and they could get me replacements for $88. Now, keep in mind, I'm good with replacing this kind of stuff, it took all of 10 minutes to swap out the parts. It might take a normal person an hour or so if they have never done anything like this before. All the tools I needed even came in the kit. A great deal, and they took PayPal payment to boot!
Labels: alienware, home theater, laptop, tivo, weaknees
Number of people who will never get their time back from reading this page: