Monday, November 17
Really? Dell makes the wrong demand...
This was in my work e-mail late today:
Hello,
I wanted to follow up with you again and see if you got my last few emails I sent you. Your account is set in our corporate division so your company gets the best pricing and service available at Dell. I must establish contact with you or someone in your company. Please let me know if there is any purchases you have coming up or any projects so I can start working with you to provide you the best solution. thanks
Alphonso Quesada
Senior Account ExecutiveRSR AcquisitionDell, Inc.
toll free number- 1800-901-3355 ext- 946-1562
Direct Line-# 512-946-1562
Fax: Fax: 512.283.9992 ATTN: Alphonso Quesada
Account Team;
Joseph Gibbonsmailto:GibbonsJoseph_Gibbons@Dell.com
Senior Server, Network, and Storage Specialist
800-901-3355 ext. 9460611. Direct dial 512-946-0611
Ok, they "must establish contact" with someone in my company? Or what? They will be out of a job? And examine the grammar of the first sentance. What is that, writing on about the third grade level?
Update! 11-18-2008:
Ok, I sent back a response telling this moron that we were an HP shop. So he sent me this message this morning:
From: Alphonso_Quesada@Dell.com [mailto:Alphonso_Quesada@Dell.com]
Sent: Tuesday, November 18, 2008 8:24 AM
Subject: RE:
Great to hear that. My job in the acq team is to help you achieve your goals. Dell have changed around and have made all his focus to customer focus. What can I do to help you guys?
So, I had to reply again...
I’m having a difficult time believing you actually work for Dell. Your grammar is atrocious.
Unless you go to work for HP, I don’t see much you can do to help us out.
However, purchasing a book on English Grammar and Sentence Structure could be a major step in helping yourself. Although there are several sentences in the correspondence you have sent to me that are poorly constructed, this one stands out the most:
Dell have changed around and have made all his focus to customer focus.
Did you really read this before you sent it out?
Please, don’t waste my time and yours with poorly thought out sales pitches saying you MUST get in touch with someone at my company.
Hello,
I wanted to follow up with you again and see if you got my last few emails I sent you. Your account is set in our corporate division so your company gets the best pricing and service available at Dell. I must establish contact with you or someone in your company. Please let me know if there is any purchases you have coming up or any projects so I can start working with you to provide you the best solution. thanks
Alphonso Quesada
Senior Account ExecutiveRSR AcquisitionDell, Inc.
toll free number- 1800-901-3355 ext- 946-1562
Direct Line-# 512-946-1562
Fax: Fax: 512.283.9992 ATTN: Alphonso Quesada
Account Team;
Joseph Gibbonsmailto:GibbonsJoseph_Gibbons@Dell.com
Senior Server, Network, and Storage Specialist
800-901-3355 ext. 9460611. Direct dial 512-946-0611
Ok, they "must establish contact" with someone in my company? Or what? They will be out of a job? And examine the grammar of the first sentance. What is that, writing on about the third grade level?
Update! 11-18-2008:
Ok, I sent back a response telling this moron that we were an HP shop. So he sent me this message this morning:
From: Alphonso_Quesada@Dell.com [mailto:Alphonso_Quesada@Dell.com]
Sent: Tuesday, November 18, 2008 8:24 AM
Subject: RE:
Great to hear that. My job in the acq team is to help you achieve your goals. Dell have changed around and have made all his focus to customer focus. What can I do to help you guys?
So, I had to reply again...
I’m having a difficult time believing you actually work for Dell. Your grammar is atrocious.
Unless you go to work for HP, I don’t see much you can do to help us out.
However, purchasing a book on English Grammar and Sentence Structure could be a major step in helping yourself. Although there are several sentences in the correspondence you have sent to me that are poorly constructed, this one stands out the most:
Dell have changed around and have made all his focus to customer focus.
Did you really read this before you sent it out?
Please, don’t waste my time and yours with poorly thought out sales pitches saying you MUST get in touch with someone at my company.
Labels: bad support, dell, stupid marketing
Number of people who will never get their time back from reading this page:
