Monday, March 7

Office Frustration

Ok, had an odd problem with Office 2003 today for which I could find no online help.

Customer could Copy and Paste within an Excel document. However, he could not copy from one Excel document to another. He could copy from Word to Excel, and Excel to Word, etc. When Microsoft Clipboard was brought up, it's behavior was erratic at best, with the most common message being "Item Not Collected". Microsoft's help for Office did not help, and for all the users I found on the Internet with this problem, none had solved it yet. I found a forum at Office Frustration (linked below) that had some ideas, but no solution. I have posted the solution I found there as well as here. Enjoy.

To solve this problem, you need to reset Office 2003 to it's just installed/out of box configuration. Do this with the following steps:

Go to "Help - Detect And Repair" - Check the Discard Customized box and hit Start. It will not fix the problem without checking this box.

A Microsoft Office (Excel, Word) forum - OfficeFrustration

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