Unruly Behavior

Working with a nice lady at the bank today. Had to upgrade her encryption key as the old one was expiring. Went to export the key to a floppy to put it on a second computer. Got to the step where you password protect the key. I said, "Now type in a password," and pointed to the screen where there was a line for PASSWORD: and a line for VERIFY PASSWORD:. Then I got asked one of those great questions, "Do I have to remember it?"

Hmmmmmm.......