Sunday, September 30

Roller Coastin'

Early this month, I took my wife to ride the Boardwalk Bullet at the Kemah Boardwalk here in Kemah texas. This is an old school wooden twister coaster and is brand spanking new, opened Labor Day weekend.

This is a great coaster, and worth the $5.00 cost of the ride ticket. This cosaster holds the World Record for most crossovers on the tracks. It also employs magnetic brakes, so it can run rain or shine.



Our tickets. They also offer and all day pass for all the rides there for about $20.00

We think some Wednesday coming up soon I will take the day off, we will ditch the kids with mom and we'll go riding all day till we're sick of the rides there.



This is the front of the coaster, the best picture I could get, as it was starting to rain.

Afterwards, I took my wife to The Collesium Italian Resturant in Clear Lake, which is where we had our first dinner date, many, many years ago. It was a great date night.

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Tuesday, September 18

Web Based Training

Ok, I'm online to learn about Double Take Software (Link Below), so I'm on a conference call and a Microsoft Live Meeting. We have a guy on the phone call who is not qualified to work in IT on the call. His great questions:

1. Can I replicate a 100GB drive to a 20GB drive and keep all the data? No.
2. Do I have to have identical hardware? No.
2a. Follow up - So, if my hardware does not match, it won't work? No.
3. What if my target server and source server are different, will it work? Yes.

Finally, they asked this moron to quit asking questions till the end.

However, now he is breathing heavy into his phone and coughing like crazy.

Too many folks out there with no manners or commone sense.

Data Protection and Recovery Software - Double-Take Software

Tuesday, September 4

More Overall Bad Support

I'm on the phone to my credit union. They are not the only offender in this category by far, I have experienced this with HP, Symantec, Comcast and Kroger Pharmacy.

The phone is answered and I get the message:

"Sorry, we are experiencing an unusually larger call volume at this time, we appreciate your patience... blah blah blah... we value your business... blah blah blah... someone will be with you shortly."

I get this EVERY TIME I call one of these vendors.

Here is a hint for companies providing support via phone:

If every call gets the above message, you are not "Experiencing an unusually high call volume."

Instead, you should change your message to this "Thank you for calling, we are too cheap and short sighted to hire enogh people in India to answer your call quickly."

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Monday, September 3

That's how to train!

On Thursday I went to a training sponsored by Dell, Double Take and Level 5.

It was at the baseball park downtown. Started out in a conference room, we got very good presentations from all three vendors. Then they fed us stadium food and gave us tickets to the game.

I had some productive meet-ups at the game. Learned a bunch, and met one other guy working in baking, with a system very similar to mine. Education is a good thing.


Minute Maid Park - 10:15 AM - 8-29-07


Train me out at the ballgame!

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